Manage my online booking

Need to book a plane ticket online? Take control and book your Kenya Airways flights. Fast service, easy and available on time who suits you with the booking portal of the Kenyan company.

How to book online

In the search form, in, select:

Departure date: Choose a date in the calendar

Type of trip: round trip or multiple destinations.

On the drop-down menu, select the number of passengers that will travel with you on the plane

Choose a destination and travel class

Payment modalities

Use your credit card to pay your reservation fees online, but first, confirm if your card is suggested by the moderator.

How to book by telephone

Kenya Airways agents and advisers are always at your disposal to help you make your reservations. Call them to +254.020.642.3506

Choice Seats

You are rather corridor or rather porthole? Do you travel with your family? You want to know from the reservation the location of your seats? If you want a special seat, if you want to benefit from the wider choice of seats or to have the guarantee to travel with all your traveling companions. Kenya Airways you propose to choose in advance the location which suits you .

In order to offer the widest choice to customers who wish to know their seat in advance, Kenya Airways offers a standard seat selection service.

This paid service is available in the Economy and Business cabin, and on all flights.

Manage Booking

All information on your next trips are conserved on this space: Schedules, departure terminal, number of luggage allowed, services available on board, …

This information are all alterable, generally, the Kenya Airways airline authorizes its passengers to change their travel information, 48 hours before departure to the maximum.


The options

Customize your flight taking advantage of a wide choice of options:

In airport: Do you want to carry more luggage? Buy your Baggage Option in advance and get a discount.

On board: Travel with more space for your legs, enjoy the calm in an intimate cabin or choose one of our tasty menus.

To destination:  Do you want to rent a car, book a hotel or tourist activities for your stay? Benefit from preferential rates thanks to our partners.

Correct or supplement information:

Complete or modify your personal information: contact details, Flying Blue card number, contact in case of emergency. To access your account, use your booking reference or your ticket number and your name.

How to buy this service?

You can select your seat from the purchase of your ticket:- Online, on the website or

on application Kenya Airways:

– From K.A agency or a travel agency,

– By telephone with our advisors,

– In the space My bookings,

– By telephone with advisers from the Kenyan company.

4 Replies to “Manage my online booking”

  1. munira suleman

    Dear Sirs

    I have booked ticket to fly to Kenya in December
    I want to choose my seat as I suffer from panic attacks and can only sit on the aisle seats just after the cabin class (economy) is there any way I can choose my seat. I have my reference with me


    Sir,We have booked a flight to Cape Town on 15/01/2020 booking ref.L2QH4P. My husband Cornelius has a left leg prosthesis and travellingwith his own wheelchair .we would like to ask for seats with ample legroom.Regards Rosa and Cornelius De Kock

  3. Hazel Salmon

    Trying to book a flight to Zimbabwe for the 04/03/2020, coming back on the 19/03/2020 the system is showing outbound and no return flights from Zimbabwe.


    Dear Sir/Madam, My wife & I are booked on a Kenya Airways flight WQ792 from Victoria falls to cape town on the 28th March 2020, departing 1030 hrs.

    I have tried to use your web site to insert our pre flight information without success. Our ref:- is LAH9WS.

    Could I please ask if you could check that all of our relevant information is in your system, and if you could forward me any required paperwork.

    Thank you, Peter Gage.

Leave a Reply

Your email address will not be published. Required fields are marked *