Kenyan national airline company, naturally African, aims to place Africa at the heart of the world. The headquarters of the African airline is based in Nairobi.

Kenya Airways makes every effort to answer your questions and satisfy all your requests. Do not hesitate to contact it.

For passengers who wish to make a reservation and consult the programs of the Kenyan company or simply ask a question, they must only contact the reservation service, available 24 hours a day, 7 days a week.

K.A agents will be happy to assist you with the following number:

Phone 1: +254.0206.422.000

Phone 2: +254.0734.102.000

Lost, damaged, stolen, delayed luggage: what to do? Write a letter of complaint and send it to the following address:

To be informed of the latest news and price offers, visit

Need information or assistance, call a passenger manager or join him on Facebook:

For more information on destinations served by Kenyan Airways, its fleet or its services offered on the ground and on board, go directly to its website.

One Reply to “Contact”

  1. Judith Gahumba Namwanje

    Dear all,

    I had booked a flight with kenya airways from entebbe to Healthrow for 24/04/2021, booking ref. TH858295 reservation number KEF19E, and this was cancelled, would you please refund my money or get in touch with me.

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